Our Policy

Exchange/Return

  • All exchange and/or return will only be valid within 21 days of receipt of your order.
  • Contact EKEDAI at info.ekedaionline@gmail.com before returning any item(s).
  • All exchange and/or return must be accompanied by the sale receipt.
  • Any exchange and/or return item(s) must be in original packaging, otherwise the exchange and/or return will rejected and the item will be sent back within 3 – 4 days via local postage(Singapore Address) or 7 – 14 day via oversea postage depending on your shipping address.
  • Refund will be made to your original mode of payment within 14 working day after the return item(s) have been verified.